✨ Free US shipping over $50 · 30-day happiness guarantee · Every order plants a tree 🌱

Frequently Asked Questions

Everything about choosing, wearing and caring for healing crystals — plus shipping and returns. Still curious? Contact our care team.

Choosing Your Crystal

How do I choose the right crystal?

Let intention lead. Amethyst is used for calm and sleep, rose quartz for love and emotional healing, black tourmaline for protection and grounding, citrine for abundance and confidence, and clear quartz as an all-purpose amplifier. Our 60-second Crystal Quiz recommends stones based on what you are seeking.

What is a good first crystal?

Amethyst and clear quartz are the two most recommended starter stones — gentle, versatile and easy to care for. A bracelet or small polished stone is an affordable way to begin.

Do crystals actually work?

Crystals have been used for intention, meditation and ritual for thousands of years across many cultures. Many customers report real effects on mood, sleep and focus. We present crystals as tools for mindfulness and intention rather than medical treatment, and we never make health claims.

Can I wear different crystals together?

Absolutely. Stacking complementary stones — for example amethyst (calm) with rose quartz (love) — is very popular. Some people prefer to pair stones with similar energy rather than opposing intentions, but there are no strict rules.

Authenticity & Sourcing

Are your crystals real?

Yes — 100%. We source directly from family-run mines in Uruguay, Brazil, Madagascar, Afghanistan and South Africa, and every stone is inspected for authenticity before it ships. We never sell dyed glass or synthetic material labeled as natural crystal.

What does "cleansed and Reiki-charged" mean?

Each piece is cleansed under moonlight and charged with Reiki energy by a certified practitioner before shipping. This is a traditional practice meant to clear absorbed energies so the stone arrives ready for your first intention.

Where do you ship from?

All orders ship from our studio in Austin, Texas, USA.

Shipping & Delivery

How long does shipping take?

US orders ship within 24–48 hours via USPS and typically arrive in 3–7 business days. International orders arrive in 7–21 business days depending on customs.

Do you offer free shipping?

Yes — US orders over $50 ship free. Orders under $50 pay a flat $5.99.

Do you ship internationally?

We ship to more than 40 countries with full tracking. Duties and taxes, where applicable, are the responsibility of the recipient.

Care & Returns

How do I cleanse and charge my crystals?

Once a month, place your stones in moonlight overnight, pass them through smoke (palo santo or sage), or rest them on a selenite plate. Avoid water for soft stones like selenite and avoid prolonged sun for fading-prone stones like amethyst.

What is your return policy?

Every order is covered by our 30-day happiness guarantee. If a piece is not right for you, return it within 30 days for a full refund — no restocking fees.

My crystal arrived damaged. What now?

Contact us within 7 days with a photo and we will replace it or refund you in full — your choice.